Skip to Content
Spotlight

Referral Source Information

FAQs for Referral Sources

Is a referral necessary?

Voluntary clients are welcome to enroll and attend the FVIP program. A referral is not necessary for voluntary clients.

Who may make a referral?

Anyone is welcome to refer voluntary clients to the FVIP program, including counselors, therapists, family members, friends, bail bondsmen, law enforcement officers, human resource managers, EAP administrators, health care provides, and clergy. Referrals are also accepted for clients mandated into the program by judges, magistrates, pre-trial intervention counselors, mediators, guardians ad litem, Department of Social Services case workers, and officials with Probation and Parole.

What are some possible legal remedies provided by FVIP?

  • Court ordered effort to reconcile troubled marriages before a decree of divorce.
  • Stipulation recommended by mediators as a means of promoting the safety of children and improving relations between divorcing partners.
  • Pre-hearing conciliatory action counseled by attorneys and/or bail bondsmen for clients facing family court hearings or CDV (criminal domestic violence) charges.
  • Positive step toward safety advocated by law enforcement officers investigating domestic disputes.
  • Element of treatment plan endorsed by Department of Social Services caseworkers and/or ordered by judges responsible for the safety of children.

    • Besides the referral form, do I need to include any other information?

    If there is any additional information that would help us to better serve our client, this may be included with the referral form. In addition, if the client is being referred by the Department of Social Services, we request that a copy of the treatment plan be included.

    After I submit a referral, how will I know whether or not the person enrolled?

    Once a referral is submitted to our office, it is held until the client attends an enrollment/orientation session. During enrollment, the client is asked to sign a release form that allows us to notify the referral source of his/her enrollment.

    If the referred person fails to enroll within two weeks of receipt of the referral form, a notification is sent to the referral source letting them know that the person did not enroll.

    Will status reports be made available to me?

    Yes. As long as we have a client-signed release form, the referral source may request updates at any time.

    What happens if the person fails to complete the program?

    If for any reason the client fails to complete the program, the referral source is notified (provided the client signed a release form at orientation).

    What is your attendance policy?

    Clients in both the victim and perpetrator programs are allowed up to four absences while in the program. These absences are made up at the end of their program. Limited additional absences may be excused if clients present paper work from their doctor indicating they were sick for an entire week and were unable to attend class or if they present paper work from their employer indicating that they were working and unable to attend any of the classes for the entire week.

    Besides attendance, what other reasons could cause a client to be dropped from the program?

    Clients in the perpetrator program may be dropped from the program for non-payment of fees. Clients are allowed to get up to two payments behind without consequence. Compass also offers a payment plan for those that need it.

    Any client that is arrested for a violent crime while in the program will be dropped.

    Will I be notified when a referred client completes the program?

    Yes. Provided that the client has signed a release form, the referral source will be notified when the client completes the program.