PRIVACY POLICY

At Compass of Carolina, we place great importance on your privacy and a culture of confidentiality. We know you do, too, which is why we maintain a strict privacy policy when it comes to your information.

Our Privacy Policy

Most Recent Update: 08.20.2024

This Privacy Policy explains how Compass of Carolina collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at https://www.compassofcarolina.org/. 

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when donating to us, when you contact us for client support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other, similar technologies to automatically collect certain information from your device.  Our website may also use cookies to personalize your experience and enable certain features [such as keeping track of a recurring donation. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels, or other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our partners: We do not collect personal information about you from any partners outside of a referring agency and only with your consent at the time of contact.

USE OF PERSONAL INFORMATION

We use information collected directly from you to provide you with our services, events, support, and other relevant information. We may also use this information to market our program to you, including by email and text message subject to your consent.

We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our marketing efforts.

We may also use information collected from you and information collected from your device to send you appointment or event reminders to you.

DISCLOSURE OF PERSONAL INFORMATION

We may use third-party service providers to assist us with providing and marketing our services to you and we may share your information with such third parties for these limited purposes.

• We use Constant Contact for our email marketing. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.
• We use heymarket and/or Ring Central text message communications.

Data Privacy Notices:

• heymarket Customer Data Notice available at https://www.heymarket.com/dpa/
• Ring Central data notice policy at https://ring.com/privacy-notice

• We use Ritten electronic medical record to record client data Notice Policy from Ritten https://www.ritten.io/privacy-policy
• We use Stripe payment processor as our payment processor. Stripe uses and processes your payment information in accordance with its privacy policy available at https://stripe.com/privacy

We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

YOUR PRIVACY RIGHTS

You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at info@compassofcarolina.org

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at info@compassofcarolina.org.